Introducing the new exclusive Jacuzzi® SmartTub™ System*, engineered to maximize your relaxation, recovery and performance potential. From an app on your smartphone, you can enjoy the next generation of spa ownership, making it easier than ever to use and maintain your hot tub.**
And, with a tap of your screen, your SmartTub™ System will be connected in seconds.
Have a question? The SmartTub™ app is your personal hot tub assistant, making you a Jacuzzi® hot tub expert. Acting as a quick reference guide, your app tailors tips, how-to videos and information based on how you use your spa. Whether you’re across town or in the comfort of your own home, you can relax knowing you will always be informed with the SmartTub™ System.
Enjoy easy setup -- just pair your app
• Discover enhanced product knowledge and support
• Master hot tub care with personalized tips and how-to videos • View energy usage estimates**
• Adjust key settings, such as energy efficiency and temperature while away
• Receive power outage notifications to reduce complications
• Alerts you and your dealer when your hot tub needs attention
• Stay connected with your dealer and 'Click for Service'
The SmartTub™ System incorporates alternative technologies in connected products. The world of connected products is large and growing exponentially in many outdoor products that benefit from Machine-to-Machine (M2M) communication. Our exclusive design leverages the fact that hot tubs are located outdoors to directly connect to local cell towers. We partner with major wireless carriers around the world to ensure stable networks with maximized performance. SmartTub™ coverage is not related to your personal cellular plan, managed for you and billed to you directly through the app on an annual basis starting in year two. M2M communication uses low bandwidth 3G technology to make a connection affordable and wide ranging. We use data packets smaller than a text message to remotely control and monitor your hot tub. Even when you don’t have sufficient cell service to stream video or have voice communication, your coverage will still support your SmartTub™ System. Check the links to the coverage maps to verify coverage in your area.
Wi-Fi is great for many indoor connected products, as the devices are normally close to the router. Although this is typical, hot tubs are different because they live outdoors, often far from the home router. Barriers such as wall construction material (such as stucco, drywall, metal framing, radiant barrier on insulation, etc), water and distance interfere with Wi-Fi signals. Many products are available to help extend the Wi-Fi signal, requiring setup, networking with your existing home router and a bit of home networking knowledge. Additionally, you are required to pair the device to your home network, which although often simple, does sometimes require additional technical compatibility considerations such as router compatibility and network ID and password requirements.
The SmartTub™ system uses cellular-based communication and requires cell service from our provider partner in your area.
Some hot tubs are equipped with the SmartTub™ System that has the capability of providing maintenance and diagnostic information to the user’s local authorized Jacuzzi® dealer and Jacuzzi® Hot Tubs, as well as allowing the user to send signals to the hot tub. The SmartTub™ System is a remote system that relies on connections of cellular components at the time a signal or message is sent, to communicate. The system is for the convenience of the consumer/owner of the hot tub, and does not take the place of regular physical inspection and maintenance of a hot tub. The remote system should not be relied upon as a substitute for regular physical inspection and monitoring of the hot tub. If for any reason the cellular connection of either the sender or recipient is not active at the time the system attempts to send a signal, the signal or message will not be sent/received. Further, neither Jacuzzi® Hot Tubs nor its independent and authorized dealers represent they will initiate any contact with a consumer if a signal or message is received. Jacuzzi® Hot Tubs, its parent, subsidiary, and related entities, as well as independent and authorized Jacuzzi® dealers, expressly disclaim all liability, including liability based on negligence, breach of contract, product defect or any other cause of action, as well as any damages, alleged to have resulted from a consumer’s use or reliance on the SmartTub™ System. Click Here to view our End User License Agreement. See our Jacuzzi® Hot Tubs Privacy Statement for additional terms.
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